Support Center

Payments & Refunds

Payments & Refunds

  • 1. Accepted Payment Methods
  • See which payment methods Halal Hub supports.

  • 2. Adding a New Payment Method
  • Learn how to add a card or wallet to your account.

  • 3. How Refunds Work
  • Understand the refund process and timelines.

  • 4. Requesting a Refund
  • Steps to request a refund for an order.

  • 5. Failed Payment Troubleshooting
  • What to do if your payment doesn't go through.

  • 6. Updating Your Billing Information
  • Keep your payment details up to date.

  • 7. Understanding Order Charges
  • See a breakdown of fees included in your order total.

  • 8. Using Promo Codes at Checkout
  • Learn how to apply a promo code to your order.

  • 9. Removing a Saved Payment Method
  • Delete a card or payment method from your account.

  • 10. Why Was I Charged Twice
  • Learn what to do if you notice a duplicate charge.

  • 11. Currency and Pricing
  • Learn how prices are displayed and charged.

  • 12. Payment Security
  • Learn how Halal Hub keeps your payment information safe.