What to Do If an Item Is Missing
Report a missing item from your order.
- Check Your Order Receipt
- Review the receipt to confirm what was ordered.
- Open Your Order Details
- Go to the "Orders" tab and select the order.
- Select Report a Problem
- Tap the option to report a missing item.
- Choose the Missing Item
- Select which item wasn't included.
- Submit Your Report
- Send the report to receive a refund or credit.
Was this article helpful?