Support Center

Delivery & Tracking

Delivery & Tracking

  • 1. How to Track Your Order
  • Follow your order in real time from the restaurant to your door.

  • 2. Understanding Delivery Times
  • See how estimated delivery times are calculated.

  • 3. What to Do If Your Order Is Late
  • Steps to take when your delivery is taking longer than expected.

  • 4. Changing Your Delivery Address
  • Update your address before your order is dispatched.

  • 5. Contactless Delivery Options
  • Learn how to request a contactless drop-off.

  • 6. Delivery Fees Explained
  • Understand how delivery fees are calculated for your order.

  • 7. Tracking Multiple Orders
  • Manage and track several orders at the same time.

  • 8. What Happens If I'm Not Home
  • Learn what happens if you miss your delivery.

  • 9. Delivery Areas We Cover
  • Check if Halal Hub delivers to your location.

  • 10. Scheduling a Delivery in Advance
  • Choose a specific time for your order to arrive.

  • 11. Reporting a Delivery Issue
  • Let us know if something went wrong with your delivery.

  • 12. Contacting Your Delivery Driver
  • Learn how to reach your driver during delivery.